Privacy Policy

Last Updated: 26/02/2025

Introduction

At Carilya, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our platform (the "Service"). By using Carilya, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the platform.

1. Information We Collect

We collect the following types of information when you use our platform:

1.1 Personal Information

Name, email address, phone number, and other contact details. If you are a car renter, details related to your rental preferences and booking history. If you are a car owner, information related to your vehicle listings (e.g., vehicle type, availability, and rental policies).

1.2 Usage Data

Information about your interactions with our platform, including login times, pages visited, and IP addresses. Device information such as browser type and operating system.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about how you use the platform. More details are available in our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes: - To provide, maintain, and improve our services. - To communicate with you, including sending confirmations, updates, and promotional messages (if you have opted-in). - To personalize your experience on the platform. - To detect and prevent fraud and improve security. - To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases: - With service providers: Third parties who assist with platform operation, such as hosting and technical support. - For legal reasons: If required by law, we may share your information with authorities to comply with legal processes or in response to legal requests. - With business partners: In the case of collaborations or affiliate partnerships, we may share relevant information, but we ensure these parties comply with our privacy standards.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, it will be securely deleted.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at info@carilya.com.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee complete security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. By continuing to use the platform after such changes, you agree to the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@carilya.com.